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Job Description

At Book’n’Bloom we constantly try to improve our product and solve real-world problems for our users through an excellent experience.

We’re looking for a Product Researcher to work on our core products to help analyze market, identify the key factors that matter to users, and provide insights that will help our product team make even more informed decisions and improve the user experience across all our products. The Product Researcher will be part of the Product team.

Responsibilities

Become a product ninja, learning and gaining an in-depth understanding of the product and the flow of data through the product

Understand our product roadmap and influence it through analysis and market research
Conduct various types of surveys and researches

Users behavioral analysis

Evaluate competitor products

Users’ feedback analysis and evaluation
Use and customize Analytics tools to extract knowledge
Perform researches in multiple environments and channels

Requirements

Good level speaker/writer of English language
Passion for building amazing products that people love, not just conducting research
Experience in researching digital products and systems, not just websites. You should have helped ship products on desktop, tablet, mobile.
The ability to communicate your research findings in creative and impactful ways
In-depth understanding of user-centred design principles
Comfortable about working with distributed teams in multiple time zones
Experience in some of the following preferred

Remote user testing
Field research (e.g. ethnography, demographic, contextual inquiry, workplace interviews)
Survey research
Usability testing
Literature reviews
Bench-marking (evaluating competitors using qualitative and quantitative data)
Experience in creating User Journey Maps
Experience in collaborating with quantitative researchers/data scientists
Statistics
Use of modern Analytics tools and methods (Facebook analytics, Ionic, etc.)
Degree in Spanish language
Wines and coffee


About Book'n'Bloom

Book’n’Bloom is a smart business tool for micro-small businesses that allows them to operate Social & Mobile. Our app is totally integrated into the shop owner’s Facebook Page allowing their clients to book online 24/7 and be rewarded for it.Also, we have generated a mobile app that provides shop owners with all tools they need to manage their business on-the-go: they can schedule appointments on the go, get instant notifications, and view their schedule with just a few taps.Book’n’Bloom is about helping millions of small and great local businesses transit from pen & paper to how business is done in 2016.All in all, we are a growing company with people already working in Greece, Spain, and Colombia. Join us and let us help millions of small local business owners grow and stay competitive.Our mission is to help small but great businesses BLOOM by giving them the tools they need to attract and retain customers via social media and mobile phones.This is why we created Book’n’Bloom. We want all small but great businesses to have a tool that doesn´t waste their time and money.
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